Guide
Questions worth asking
Every contractor will answer these. The differences between the answers are where the useful information is.
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Three questions, and up to three Covina contractors. Free either way.
Your request is in.
We are matching it now against roofing contractors working in Covina and the surrounding area.
- Today, usually within the hour. The first contractor calls or texts the number you gave us. ASAP requests go out first.
- Up to three of them, no more. We cap it at three so you can compare without your phone melting.
- They come and look. Estimates are given after somebody has been on the roof, not over the phone.
- You decide, or you do not. There is nothing to cancel and nothing to pay us.
If you do not hear anything today, check your voicemail and spam folder — contractors often call from a mobile number.
"What happens if the decking is rotten?"
You want a rate, not a reassurance. Some rot is likely on any older roof and the rate is the only thing that keeps that predictable.
"What does your workmanship warranty cover, and for how long?"
Material warranties come from the manufacturer and are conditional on correct installation. The workmanship warranty is the contractor's own promise, and it is worth exactly as much as the company behind it.
"Who is actually doing the work?"
Employees, or subcontractors? Both are fine, but subcontracted crews change who carries the workers compensation cover and who stands behind the workmanship warranty.
"What is your licence number, and who holds it?"
The follow-up matters more than the answer: does the entity on the licence match the entity on the paperwork, and is it active today?
"Can I see a job you finished five years ago?"
Recent work shows tidiness. Older work shows competence. Ask for the older one.
"What underlayment, and how are the valleys done?"
This is the question that reveals whether you are comparing the same roof. Underlayment, ice-and-water placement, drip edge and valley treatment are where quotes quietly diverge.
In short
Write the answers down. Two weeks later, when the quotes have blurred together, the notes are what you will actually decide on.
Related questions
Do you handle commercial buildings?
Yes. Commercial requests go to contractors who do low-slope and flat systems rather than to residential crews. Say so on the property question and it routes correctly.
Do I need a permit?
Yes, in nearly every jurisdiction a re-roof is permitted work. A contractor who suggests skipping it is telling you something useful about how they work.
Do you cover the whole Los Angeles County area?
Yes. The contractors we match on cover Covina and the surrounding towns, so if you are just outside the city limits it still works.
Ready for a real number?
No cost, no obligation, and never more than three contractors.